FAQs
We believe in quality service and customer support.
TheNools delivers the most comfortable outfits for all your casual and professional needs. Our shirts and T-shirts are finely stitched using the latest high-tech machinery. All this comfort is just a click away!
How can we help you?
Frequently asked questions
Yes, we happily accommodate corporate bulk orders! Please reach outto us at care@thenools.com or WhatsApp us at 6374114926 for moredetails.
We offer FREE SHIPPING on all products delivered worldwide fromour warehouses in Chennai, Tirupur, and Uthangarai.
All payments are processed in advance during the order creation.
Currently, we support payments in INR, with plans to introduceadditional currencies soon.
Currently we accept the payments only via UPI, We're in the process of integrating online payment gateway.
Absolutely! We prioritize your privacy and keep your personal dataconfidential.
Your order will be carefully packaged in a protective cover to ensureit arrives in perfect condition.
All standard orders will be shipped within 3 to 5 business days after our team confirms receipt of your order.
We strive to provide you with the best possible experience, which is why we offer exchanges valid for 5 days from the date of arrival. Please note that you will be responsible for shipping costs of 30 to 50 rupees for exchanges.
To request an exchange, please email us at care@thenools.com or WhatsApp us at 6374114926.
If 5 days have passed since you received your parcel, unfortunately, we cannot offer an exchange. To be eligible, your item must be unused and in the same condition as when you received it, along with the original packaging.
We’re happy to assist you in getting the right size! If you need to exchange for a different size of the same item, please email us at care@thenools.com or WhatsApp us at 6374114926 before sending the item back. Otherwise, we only replace items that arrive defective or damaged.
Each product page features a size chart at the end of the product image gallery. If you have any specific questions, feel free to contact us at care@thenools.com
Have you any question? We're ready to help.